Ways to reach us
Medical Information:
For medical information contact: +1-877-634-8789 (United States) or www.vertexmedinfo.com for a list of country-specific phone numbers (Ex-U.S.)
Adverse Event and/or Product Complaint Reporting:
www.vrtx.com/medicines/reporting-adverse-events-product-complaint
Main Numbers/General Information:
+1-617-341-6100 (North American Headquarters); +44 2032 045100 (International Headquarters)
Media (reporters & media outlets only):
mediainfo@vrtx.com or +1-617-341-6992 (North America); +44 20 3204 5275 (U.K., Europe & Australia)
Investors:
investorinfo@vrtx.com or +1-617-961-0585
Grants:
Vertex Guidance and Patient Support (U.S. only):
+1-877-752-5933 (press 2 to speak to a Case Manager)
Clinical Trials:
For patients seeking information on clinical trial opportunities, contact: +1-617-341-6777 or www.vertexmedinfo.com
Employment Verification:
For third parties (other employers, mortgage lenders, background check vendors, etc.) seeking to verify employment, please visit www.theworknumber.com or call +1-800-367-2884 and select "I'm a Verifier." Please be prepared to provide the following information:
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Employer Name or Code: Vertex Pharmaceuticals, Inc.
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Employer Code: 18336